Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.

* Work in Amelia's Wheels by providing guest assistance including but not limited to: providing guests with property information, on property directions, providing rentals of Bicycles, Island Hoppers, and leading Segway tours
* Book and Manage reservations for Segway tours using Xola
* Book and Manage reservations for Island Hopper reservations using Bike Rental Management software
* Able to ride a Segway and become a certified instructor to lead property Segway tours within 60 days of hire
* Be familiar with Omni Amelia Island bike trail s and tour routes
* communication with associates and guests
* Knowledgeable about all hotel amenities, Omni outlets, and company events.
* Attend and participate in Amelia's Wheels' meetings and monthly All Together Get Together
* Assist with routine cleaning of Amelia's Wheels and of equipment (e.g. sweeping, emptying trash, picking up, organizing and inventory) (e.g. cleaning Segways, Island Hoppers and Bicycles)
* Ensure all bicycles, Island Hoppers, and Segways are clean, safe and act immediately with any concerns
* Knowledge of basic bike, island hopper, and Segway maintenance and repairs
* Daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segways
* Be knowledgeable of Omni's culture

Cross Utilization
* Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron's Cove mini-golf, Health and Fitness, and Tennis operations
* Work holiday events and special programs as schedule* Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
* Have a thorough understanding of Omni Hotels culture, rules, and regulations
* Answer phones using the proper "Moments of Service" scenario
* Provide guests with cheerful, personable, efficient service
* Responsible for a clean and professional appearance of uniforms
* Fully understand and implement "Moments of Service" and "Power of Engagement"
* Interact with every guest using Omni Standards
* Knowledgeable about all hotel amenities and property specifics
* Actively participate in the assurance of the safety of all guests
* Treat everyone, supervisors, staff and guests with courtesy and respect always

* Valid driver's licenses
* Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly
* Able to stoop, stand, push, pull and walk or stand for long periods of time
* Must be able to hear, smell, have good or corrected vision, and a good sense of balance
* Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests
* Able to multi-task effectively