Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Complete knowledge of service time, menu and specials
• Prepare, deliver and serve orders using MOS standards
• Inquire if additional service is needed
• Responsible for each check
• Pick up trays and tables
• Responsible for set-up, delivery and presentation of amenities
• Must consult with supervisor on any food pick up difficulty
• Attend all designated staff meetings and training sessions
• Complete any tasks and side duties assigned by manager
• Responsible for maintenance and cleanliness of room service areas
• Aid guests in locating other areas of the hotel (walk them to the destination if possible)
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

• Must have previous food and beverage experience in fine dining or hotel
• Room Service experience is preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Must become winequest certified
• Cash handling experience preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.