Overview

Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Job Description

Purpose of this position is to develop and execute strategic sales and marketing plans against a defined Regional Group Market. This person will maximize segment revenues for Omni Hotels & Resorts through direct sales, marketing and designated value add activities. Knowledge of future company direction, goals and initiatives are imperative to success. Success is measured through increased revenues from this region and market segments, improved account revenue, market share and increased customer value.

Candidates considered must reside in the DC Metro areas, Maryland or Virginia.

Responsibilities

Business Planning

• Identifies customer requirements and expectations relative to region and segments
• Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company’s goals relative to revenue.
• Understands Omni Hotels sales and business processes, supports corporate and hotel goals and contributes the enhancement of customer value.
• Executes tactical sales processes that support the brand strategic plan.
• Organizes activities and resources in a manner that maximizes productivity and efficiency
• Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts.
• Develops and supports the design of products and services that deliver unique customer value. Has the ability to proactively identify customer business requirements and craft customer offers, which leverage the full strength of all Omni Hotels business needs.
• Monitors achievement objectives for the region / segments and takes appropriate action to correct shortfalls versus the strategic plan.

Account Management

• Maintains regional / segment key Accounts to increase customer satisfaction and overall account share and revenue.
• Achieve or exceed set individual and team revenue goals that support attainment of company targets.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulates the financial benefits of Omni Hotels. Solutions to close sales opportunities.
• Prepare and manage an budgets for travel and client events.
• Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives.
• Assure high visibility of Omni Hotels at industry functions within geographic region.
• Coordinate all aspects of trade show /Sales Mission participation within geographic region.

Leadership

• The ability to successfully lead sales efforts of the GSO team, with focus on building new client relationships and growing existing client relationships.
• Manage internal relationships with hotel partners, collaborate with hotel leadership to increase overall revenue.
• Coach and mentor hotel partners; to have the ability to create a harmonious work environment and motivate the team to achieve individual and team goals
• Ability to communicate with corporate leadership on forward thinking strategies and reviewing on group goals and achievements on a quarterly basis
• Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development
• Manage and produce Brand Customer Events focused on the DC Metro markets as well as provide support for Corporate driven customer initiatives
• Weekly one on ones with Corporate Director Global Sales to review sales activities, achievements, and any challenges.

Communication

• Develops effective presentation (orally and written) where ideas, opinions, recommendations, and conclusions are understood.
• Maintains communication with Key Accounts. Understands brand performance, customer issues and trends and consultive selling.
• Clearly articulates vision, goals, initiatives, and expectations for Omni Hotels.
• Promotes and provides leadership in fostering property sales /global sales synergies.

Qualifications

Basic Skills & Requirements

• Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations.
• Management of the customer decision and relationship process
• Ability to communicate issues and challenges at all level of the organization.
• Ability to direct and lead activities through internal and external resources.
• Strong interpersonal skills and the ability to work in a team oriented environment.
• Business Planning skills and budget management skills
• Ability to scan and assess the competitive arena as it relates to region and segment to refine/improve customer value proposition.
• Creative and strategic skills.
• Ability to manage multiple priorities and reprioritize when necessary,
• Financial analysis skills. Ties strategies and planned actions and results.
• Strong statistical analysis and business case development
• Communication skills including group presentations, written and oral.
• Team management skills including participation, engages in difficult issues, and effectively influences non-direct reports.
• Strong understanding and expertise in the sales process.
• Review and evaluate Account Deployment biannually.

Additional Qualifications

• Experience in DC Metro markets preferred
• 4 years hotel sales/operations experience.
• Director of Sales or National Director of Sales experience preferred
• College degree or equivalent experience
• Proficient in use of Excel, Word, ZoomInfo, Knowland reporting and Salesforce database tool.
• Has worked remotely previously and been successful
• Available for travel when needed

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.