2 Front Desk Agent (Part Time) Jobs in Bedford, PA
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Omni Hotels & Resorts is Hiring a Front Desk Agent (Part Time) Near Bedford, PA
Location
Bedford Springs Resort
Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.
Job Description
The Front Desk Agent is responsible for providing friendly, efficient registration, guest settlement and information to all guests, fellow associates and property visitors.
Responsibilities
- Checking guests in and out; ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established
- Promoting and selling special hotel programs; must be knowledgeable of ongoing discounts, packages and promotions as well as any rules, restrictions and/or routing
- Interacting with resort staff in a professional manner; assisting other departments when needed and able
- Knowledge of all emergency procedures and resort policies
- Maintaining a house bank, including a daily count and safekeeping at all times
- Communicating all pertinent information to the Front Office management team and other associates
- Following set procedures on posting, charges, cashing checks, safe deposits, refunds, gift cards, credit card authorizations and charges
- Solicitation of guest feedback and empathetic and appropriate response/resolution to guest issues and complaints
Qualifications
- High School graduate or equivalent
- Two years experience in a customer service industry
- Excellent oral and communication skills
- Computer proficiency
- Pleasant telephone and in-person demeanor
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job Summary
Part Time
Accommodations
$25k-33k (estimate)
05/13/2024
05/20/2024
omnihotels.com
DALLAS, TX
7,500 - 15,000
1996
ROBERT B ROWLING
$200M - $500M
Accommodations
Related Companies
The job skills required for Front Desk Agent (Part Time) include Customer Service, Front Office, Credit Card, Communication Skills, Empowerment, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent (Part Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent (Part Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent (Part Time) positions, which can be used as a reference in future career path planning. As a Front Desk Agent (Part Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent (Part Time). You can explore the career advancement for a Front Desk Agent (Part Time) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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