Overview

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

The Food and Beverage Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both guests and team members.

Responsibilities

• Oversees Parkers Restaurant , Last Hurrah Restaurant and In room Dining staff 
• Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
• To ensure a smooth, efficient, and economic operation in restaurant. To specify and purchase supplies, and record all data pertaining to the Outlets.
• To maintain a highly motivated and trained staff that continually strives for excellence in service.
• Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll.
• To maintain restaurant turnover at an acceptable level.
• Close coordination and communication with other internal departments.
• Monitor all guest requests to ensure they are met within the prescribed time limits.
• Inspect and tour the restaurant several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
• Other duties as assigned by Director of Outlets
• Be actively engaged with our guests and all hotel associates
• Encourage staff to create unique, personalized WOW moments at every opportunity

Qualifications

• Minimum of Four years leadership experience in a Restaurant is highly preferred.
• Must have previous experience in a busy, fast paced working environment.
• Union operation environment experience a plus
• Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
• Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
• Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll.
• Bachelor degree or an Associate Degree (minimum 2 years of higher education). 
• Must have the ability to manage deadlines and support a team.
• Understanding of Food and Beverage financials including cost and par controls is required.
• Must have a strong attention to detail as well as strong customer service skills.
• Must have understanding of beer, wine, and cocktail beverage creation knowledge.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.