Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

The candidate will attend to guests in Morsel’s Café/Gift Shop.

The candidate will up-sell beverages, pastries and other selections, accurately process transactions, and provide excellent service to all guests. 

Responsibilities

• Serving guests in Morsel’s coffee shop.
• Answering guest questions about menu items.
• Brewing gourmet coffee and other specialty beverages.
• Up-selling and suggestive selling of items.
• Accurately processing transactions and maintaining a balanced bank.

Qualifications

• Must have a current Louisiana Responsible Vendor’s Permit
• Must have current ServSafe Food Handler's Certification
• Must be able to work a flexible schedule, including weekends and holidays.
• Must be able to lift at least 30lbs and stand for extended periods of time.
• Must have at least one year of customer service experience.
• Coffee shop experience strongly preferred.
• Cash handling experience preferred.
• Must be able to bend, push, pull and stand for extended periods of time.