Our continually growing, high-tech orthodontic office is looking for a highly motivated self-starter to work as a Front Desk Concierge/Insurance Coordinator. Experience with orthodontic insurance is a plus but not necessary for the right person.

Our front desk concierge supports and assists our patients and office team. It is essential to be flexible, be friendly, have a "can do" personality, and work in a timely fashion. In addition, a concierge must display open communication with patients and co-workers, and a commitment to unparalleled patient satisfaction.

Our remodeled office is completely digital/paperless with an exciting and friendly work environment that utilizes the latest in technology. We are seeking someone who has a nurturing, cheerful, warm, enthusiastic, and positive personality. Must be a team player and be service oriented.

Excellent communication skills are required. The best candidates are friendly, positive, confident, and possess great customer service skills.

Key Tasks:

• Greeting patients, answering telephones, scheduling, and confirming appointments
• Entering or verifying patient information into the system
• Insurance verification/follow up on insurance payments
• Collect and post payments including credit card transactions

Requirements:

• Strong telephone, communication, computer, and time management skills
• Must be a people person with a great attitude and attention to detail
• Multi-lingual is a plus (Spanish preferred)
• Eager to learn the job
• Ability to work in a fast-paced environment

If you feel you have the qualifications and experience to fill our Front Desk Concierge/Insurance Coordinator position please send your cover letter and resume, along with salary history. Compensation and incentives based on performance, experience.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: Multiple locations