Position:

Maintenance Technician II

Hotel:

Embassy Suites by Hilton Tampa

Department:

Engineering

Reports to:

Director of Engineering

JOB SUMMARY

Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical

plant, FF&E, grounds, swimming pool, etc.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Troubleshoots and repairs malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform maintenance and repairs for assigned areas of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry, kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC) ventilation, water treatment systems, and swimming pool.
• Undertake plumbing, painting, carpentry, and electrical and mechanical engineering work as necessary to maintain safe and efficient systems within the hotel.
• Keeps systems maintained and operational by performing routine maintenance on building equipment, HVAC, wiring, and lighting.
• Repairing or replacing broken or defective parts and fixtures.
• Performing preventative maintenance services on all systems and equipment, and identifying and correcting defective or damaged systems
• Performs preventative maintenance assignments on a scheduled basis (e.g., “room care”).
• Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintains the building exterior and “curb appeal.” (e.g., lawn care, painting, and gardening).
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage, or loss to the supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Engineering Personnel when needed.
• Perform any related duties as requested by the supervisor/manager.

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Knowledge of all maintenance trades, including basic electrical, plumbing, HVAC mechanical, and carpentry.
• Basic mechanical aptitude for the operation and repair of hotel equipment.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
• Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedures.
• Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, and plumbing.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills, and abilities. Desired experience in hotel maintenance.
• Thorough knowledge of the layout of the building, sleeping, and function rooms.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
• Ability to follow written and or verbal instructions.

EOE/AA/ M/F/Vet Disabilities

• Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of shift.
• Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting, and holding tools and having good finger dexterity is required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Lifting and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.