Position Title: Billing and Intake Coordinator

Reports to: Billing and Intake Manager

Status: Hourly, Full Time

Sonoma Recovery Services, LLC provides high-quality residential chemical dependency services to adult men and women. The overarching goal of the program is to assist residents in attaining and maintaining a life free from chemical dependency.

Sonoma Recovery Services, LLC is an At-Will employer.

The position of Billing and Intake Coordinator reports to the Billing and Intake Manager of Sonoma Recovery Services, LLC.

1. Enter daily and periodic insurance-related charges into the system.

2. Enter daily and periodic private pay-related charges into the system.

3. Serve as the primary point of contact for managing documentation and communicating internally and externally regarding all matters of clients’ insurance claims.

4. Work with clinical staff and utilization review specialists to gather information for authorization for benefits, ensuring appropriate documentation is complete.

5. Submit insurance claims on a regular and timely basis, following up on errors, EOBs, and appeals. Work cases over 30 days that are not paid every week until resolved.

6. Maintain electronic files of insurance documentation related to all clients and claims.

7. Enter payments made by or on behalf of clients into the chart of accounts, distributing payments as designated.

8. Assist in insurance credentialing efforts as needed.

9. Perform other duties as assigned.

• Field insurance-related intake calls, provide benefit estimates, and schedule intake dates.
• Review intake paperwork for completion, identify missing information, and acquire needed data from residents (or family) and/or staff.
• Ensure intake paperwork and communication are provided to staff before the arrival date.

4. Create and update profile information for new and returning clients in the billing system.

• Provide e-mail to select staff on the day of intake for new admits.
• Maintain a master tracking sheet of all resident billing to organize information related to intake and discharge dates, contact information for surveys, therapists and counselors associated with residents, diagnoses, and revenue capture.
• Perform other duties as assigned.

This job is primarily performed in an office environment and requires frequent use of computers, telephones, fax and copy machines, and printers. To fulfill the duties of this role, the Billing and Intake Coordinator must be able to:

§ Frequently: lift/carry 10 lbs. or less, sit, stand, walk, bend, use the telephone, and type

§ Occasionally: lift/carry up to 20 lbs., squat, kneel, and twist/turn

§ Rarely: drive a vehicle with automatic transmission, climb, and reach over the shoulder

§ Associate Degree, B.A., B.S., or equivalent experience

§ Ability to physically assist individuals served in crises.

Employment is contingent upon proof of eligibility to work, 21 years of age or older, verification of degree/credentials and/or work experience, satisfactory health exam, and agreement to uphold all Sonoma Recovery Services, LLC Policies and Procedures.

SONOMA RECOVERY SERVICES, LLC IS AN EQUAL OPPORTUNITY EMPLOYER

Sonoma Recovery Services, LLC does not discriminate based on race, color, creed, religion, national origin or ancestry, sex, pregnancy, gender, marital status, registered domestic partner status, age, physical or mental disability, medical condition including genetic characteristics, sexual orientation or any other consideration made unlawful by federal, state or local laws. Minorities/Consumers/ Ex-Consumers are encouraged to apply.

Job Type: Full-time

Pay: $26.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work setting:

• Office

Work Location: In person