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Customer Service Agent
The Gainey Agency Baton Rouge, LA
Apply
$38k-48k (estimate)
Full Time 1 Week Ago
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The Gainey Agency is Hiring a Customer Service Agent Near Baton Rouge, LA

Are you a passionate and empathetic individual who wants to make a significant impact on people's lives? Do you possess excellent communication skills and the ability to build strong relationships with clients? If so, we have an exciting opportunity for you to join our team as a Life Insurance Agent.
As a Life Insurance Agent, you will play a vital role in helping individuals and families safeguard their financial future. Your primary responsibility will be to educate and assist clients in understanding the importance of life insurance and tailor policies to meet their specific needs and circumstances.
Key Responsibilities:
  1. Client Relationship Management: Build and maintain strong relationships with clients by understanding their unique life situations, financial goals, and insurance needs. Provide exceptional customer service and be a reliable point of contact for any insurance-related inquiries.
  2. Needs Analysis: Conduct thorough assessments of clients' financial situations, taking into account their current assets, liabilities, income, and expenses. Based on this analysis, recommend appropriate life insurance coverage that aligns with their individual requirements.
  3. Policy Presentations: Effectively communicate complex insurance concepts in a clear and understandable manner. Present various policy options to clients, explaining the benefits, terms, and conditions to help them make informed decisions.
  4. Sales and Business Development: Proactively reach out to potential clients through our warm lead program. Convert leads into sales opportunities and continuously seek new prospects to expand your client base.
  5. Compliance and Documentation: Ensure adherence to all industry regulations and company policies during the application process. Handle paperwork efficiently and accurately to facilitate the underwriting and issuance of policies.
  6. Ongoing Support: Offer ongoing support to policyholders by assisting with policy modifications, addressing claim inquiries, and providing timely updates on industry trends or changes that may affect their coverage.
Requirements:
  • Experience in sales.
  • Strong interpersonal and communication skills to effectively connect with clients and establish trust.
  • A high degree of empathy and compassion to understand clients' needs during sensitive life events.
  • Sound knowledge of different life insurance products and industry regulations. (Licensing required. We offer an online course at your own cost)
  • Organizational and time-management skills to handle multiple client interactions.
This is 100% commission based, with incentives, bonuses and no cap on the amount of commission earned.
Join our team of dedicated professionals and become an integral part of helping individuals secure their loved ones' futures. We offer competitive compensation, incentives for reaching targets, and ongoing professional development to support your career growth.

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Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

Show more

The Gainey Agency
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The Gainey Agency
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The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

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