About us

For more than 40 years, our Chicago medical weight loss clinic has been providing outstanding care and support to patients with overweight and obesity. Our team is friendly, collaborative, professional, and customer-centric. We enjoy working together to provide caring and compassionate support for our patients.

We are looking for a Receptionist to join our team as soon as possible. The successful candidate will be responsible for providing professional and courteous customer service, managing incoming calls, making follow-up calls, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. The position requires use of web-based applications for electronic medical records and customer relationship management including ZOHO CRM. We are looking for someone who is organized, friendly, detail-oriented, and able to work independently with minimal supervision.

Responsibilities:

• Greet and direct visitors to the office.
• Answer and direct incoming calls.
• Make follow-up calls.
• Maintain a clean and organized reception area.
• Provide accurate information to patients and prospective patients about practice guidelines and services for the treatment of overweight and obesity, general nutrition and healthy lifestyle.
• Schedule appointments and meetings.
• Proficiency in web-based applications included electronic health records, customer relationship management, and Office 365.
• Assist with administrative tasks such as data entry, document preparation, and filing.
• Assist with other office tasks as needed.

Qualifications
- Proficient in Microsoft Office suite
- Strong communication skills
- Computer skills including data entry and typing
- Previous experience in customer service and administrative tasks
- Familiarity with multi-line phone systems and front desk operations
- Excellent organizational skills and attention to detail
- Ability to manage calendars and office tasks efficiently
- Experience in event planning and project coordination is a plus
- Knowledge and use of CRM software preferred including ZOHO CRM
- Medical office experience preferred

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Relocate:

• Chicago, IL 60657: Relocate before starting work (Required)

Work Location: In person