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Job Title: Case Coordinator
Team: Transformation
Classification: Full-Time, Non-Exempt
Reports To: Lead Case Coordinator
Direct Reports: None
Position Summary
The Case Coordinator is responsible for an assigned case load of Toby’s Place residents, helping them transition into the program, providing them with encouragement and accountability, and assisting them in overcoming barriers. She is also available for on-call duties and some evening and weekend work as assigned.
Position Qualifications
For Employment with Oliver Gospel
A believer in Jesus Christ
Affirm without reservation Oliver Gospel’s Statement of Faith
Fully support Oliver Gospel’s Mission and Vision Statements
Ability and desire to work in harmony with other Oliver Gospel employees
Be on time and ready to work at the assigned work location on every scheduled day of work
Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco
and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event
Valid South Carolina driver’s license
For the Case Coordinator
Bachelor’s Degree in related field preferred, or equivalent experience in a related field
Documented experience engaging with and managing at-risk populations
Documented experience and education relating to ministry to women and children
Documented experience in working well with various races, ethnicities, cultures, disabilities and ages
Proven ability to work independently while staying aligned with the priorities of the supervisor
Knowledge of PC-based software and relevant applications and office equipment
Position Responsibilities
Maintain a case load of residents, providing meetings on a weekly and/or as needed basis
Oversee all intake processes for assigned residents
Oversee Individual Case Plans to help assigned residents in achieving meaningful need-based goals
Coordinate services between the children’s ministry program, local daycare facilities and RSD 2
Connect residents to community resources as needed
Support compliance with treatment plans established by medical professionals for assigned residents
Ensure adherence to program guidelines and operational and security procedures
Work with the Care Team to assess phase transitions
Teach program classes as necessary
Maintain updated case records for assigned residents
Conduct regular Case Coordination meetings; oversee all phase transitions
Participate in ongoing evaluative meetings with the supervisor
Attend and actively participate in meetings as assigned by the supervisor
Submit accurate and timely reports to the supervisor
Perform other duties as assigned by the supervisor
Core Competencies
Strong team player
Strong administrative and organizational skills
Outstanding written and verbal communication skills
Clear understanding of poverty and the integration challenges in working with various cultures
Ability to establish and maintain healthy and professional boundaries with residents and staff
Ability to prioritize with an emphasis on quality and accuracy of work
Ability to perform all duties with integrity and excellence
Ability to honor confidences and keep confidential information
Model a servant attitude
Mental and Physical Demands
Ability to work in a changing, growth-oriented environment
Ability to concentrate and apply mental processes
Ability to work with disruptions, critical issues and emotional individuals
Ability to operate with a positive attitude
Ability to move seamlessly from one task to another
Ability to participate in travel experiences
Ability to remain in a stationary position for long periods of time
Ability to operate a computer and other office machinery for long periods of time
Ability to move about inside the facility to engage employees, residents and/or guests
Ability to frequently bend, squat, kneel, reach upward and/or outward in performing tasks
Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds
Ability to engage in limited exposure to health-related issues such as colds, viruses, etc.
Full Time
$47k-71k (estimate)
02/25/2024
05/12/2024
olivergospelmission.org
Columbia, SC
25 - 50
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Career tips from people on Case Coordinator jobs
Certification determines that the Case Coordinator possesses the education, skills and experience required to render appropriate services based on sound principles of practice.
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