26 Front Desk Supervisor Jobs in Rochester, MN
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Oliver Companies is Hiring a Front Desk Supervisor Near Rochester, MN
Location
Hotel Indigo Rochester - Mayo Clinic Area
220 South Broadway Avenue Rochester Mn. 55904
Job Summary
The Front Desk Supervisor assists in supervising the guest services operations and team members. The Front Desk Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities:
- Performs all duties of a Guest Services Representative
- Demonstrates and provides exceptional guest service to allhotelguests
- Demonstrates telephone courtesy and professionalism
- Maintains personal connections with guests and clients to encourage guest loyalty
- Assists in supervising guest services department with efforts relating to recruitment, orientation, training and scheduling
- Uses appropriateselling techniques to maximizerevenue and occupancy
- Assists in reviewing and approving billing accounts and department reporting
- Assists in maintaining product and service quality standards by investigating complaints and initiating corrective action
- Responds to all emergency situations
- Maintains clean and professional appearance ofpublic areas and hotel office
- Additional responsibilities as assigned by Leadership
Qualifications:
- 2 years of front desk experience
- 1 or more years of supervisory experience
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- General experience in operating computers
Job Summary
Full Time
09/28/2022
11/03/2022
olivercompanies.com
DULUTH, MN
100 - 200
2004
FELICIA NIKUNEN
$10M - $50M
Consumer Services
Related Companies
About Oliver Companies
Oliver Companies, Inc. is a hospitality company based out of 525 South Lake Avenue, Duluth, Minnesota, United States.
The job skills required for Front Desk Supervisor include Guest Service, Scheduling, Leadership, Billing, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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