OLD COLONY Y JOB DESCRIPTION

TITLE: Case Manager, OCC Community Justice Support Center JOB CLASSIFICATION: Non-Exempt

REPORTS TO: Director, OCC CJSC

JOB SUMMARY: The Case Manager is responsible for the overall implementation, assessment, and administration of quality casework services at the Center. S/he will display and encourage the character traits of honesty, respect, caring and responsibility in the fulfillment of his/her job duties.

JOB FUNCTIONS:

Program/Department Responsibility:

• Ensure that all casework services are consistent with the operating policies of the Office of Community Corrections (OCC) and other regulatory agencies.
• Ensure that participant documents such as a copy of all intake materials are placed in participant files including those provided by supervising agencies (e.g., Probation, Parole, and Sheriff’s Department).
• Complete intake assessments utilizing assessment tools (e.g. LS/RNR, TCUDS, etc.); assess risks/responsivity needs; and develop treatment plans for each assigned participant.
• Ensure that treatment plans and goals for transition are completed and reviewed on a monthly basis. Provide feedback to participants.
• Make necessary referrals to outside agencies or departments as needed. Case manage community based-services.
• Complete regular check-ins with participants.
• Document participant interaction (i.e., client notes) as needed.
• Assign and track completion of Client Behavioral Interventions (CBI’s) as needed.
• Create an after care/discharge plan for each assigned participant.
• Facilitate CBT manualized groups to fidelity. Submit to/conduct group audits.
• Utilize technology for programming needs (i.e., virtual meetings/groups or hybrid models).
• Keep participant data and information updated in the system (Client Information Management System or CIMS).
• Transport or conduct drug testing on participants upon staffing deficiencies.
• Participate in all meetings and trainings as requested by the supervisor(s).
• Perform other job responsibilities as directed by the supervisor(s).

Supervision of Personnel: Provide training and supervision to college interns, volunteers, and/or new staff as needed.

Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash purchase orders, vouchers and employee expenses as requested.

Facility/Housekeeping Responsibility: Ensure that the Case Manager’s office meets the highest standards of cleanliness and maintenance.

Interdivisional/Community/Volunteer Responsibility:

• Attend all assigned meetings.
• Actively participate in the Y’s Annual Campaign.

YMCA LEADERSHIP COMPETENCIES - LEADER

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.