Position Details

Req ID:

req15625

Position Title:

Product Support Supervisor

Position Type:

Staff Full-Time

Position Number:

AS7957

OSU Campus:

Stillwater

Department:

Fire Protection Publications

Location Address:

930 N. Willis
Stillwater, Oklahoma, 74078
United States

Hiring Supervisor:

Holly Clapp 

Hiring Range
(Contingent upon available funding):

40,740.00 - 59,280.00, Salary

Work Schedule:

Monday - Friday 8-5

Faculty Appt Period:

Job Summary:

Special Instructions to Applicants

For full consideration you must attach a cover letter, complete resume and three professional references with a phone number where they can be reached.

Education & Experience

Position Qualifications:

Required Qualifications:

Bachelor’s degree and five years of related experience OR High school and ten years related experience and demonstrated progress toward bachelor’s degree.
Detailed knowledge of setting up and maintaining computer systems and servers including configuration

Demonstrated leadership experience

Excellent communication and interpersonal skills

Demonstrated understanding and application of FPP's organizational values: Service, Safety, Quality, Integrity, Excellence, Professionalism, Accuracy, Collaboration, Credibility, Innovativeness, Accountability.

Ability to effectively communicate complex ideas in a clear and concise manner

Ability to establish and maintain effective working relationships with co-workers, stakeholders, customers, and vendors

Sincere passion for delivering exceptional customer services and overall experience

Ability to track and meet deadlines

Ability to learn new skills

Attention to detail and quality

Organized

Ability to problem solve

Detailed knowledge of computer systems and configurations

Demonstrated leadership experience

Preferred Qualifications:

Master’s degree plus 10 years related experience.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.