Family Services Specialist I/II

This is a full-time position in an office setting

Monday through Friday 8:00 AM - 5:00 PM.

This position is located in Oklahoma City, Oklahoma.

Annual Salary:

• Level I H14A: $37,440.00 Full State Employee Benefits
• Level II H14B: $40,248.00 Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I: 

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 

Job Responsibilities

• Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment.
• Assesses the needs of individuals and determine eligibility for SNAP, Child Care, and Medical programs.
• Interviews clients in an office setting or via phone.
• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and make referrals to appropriate community resources.
• Compiles data, completes documentation, and enters data electronically to determine client eligibility. 
• Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks. 
• Participates in individual and staff conferences.
• Must attend all mandatory training associated with the position.

__________

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-KM086

83003441/JR30881, 83004078/JR30883, 83004351/JR30885