14 Family Services Specialist I/II Jobs in Tulsa, OK
Oklahoma Department of Human Services is Hiring a Family Services Specialist I/II Near Tulsa, OK
Annual Salary:
- Level I H14A: $37,440.00
- Level II H14B: $40,248.00
- Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
- OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
Job Responsibilities
- This position is for a customer service eligibility specialist who will provide world-class service to clients of Adult and Family Services. The ideal candidate would demonstrate customer service, flexibility, and organizational skills while working in a fast-paced environment
- Responsibilities include interviewing, processing electronic applications and renewals for all AFS programs (SNAP, CHILD CARE, and MEDICAL), while interpreting and applying policy, and procedures, providing clear documentation of casework, and independently performing complex tasks.
- The employee will provide first contact resolution for clients who prefer to conduct business through our virtual eligibility center or online platforms. All customer contact is handled primarily via phone incoming and outgoing calls.
- This position is designed for telework/work from home however, the employee will be training in an office setting (in person) for the first 120 days and evaluated on performance before working from home full time
- Must attend all mandatory training including a two-week training academy held in Norman, OK. (Travel and lodging paid)
If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 24-JD109
83001779/JR32648
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Job Summary
Full Time
$53k-69k (estimate)
05/25/2024
06/28/2024
oksasa.net
OK
<25
Related Companies
The job skills required for Family Services Specialist I/II include Planning, Social Work, Coaching, Written Communication, Time Management, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Family Services Specialist I/II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Family Services Specialist I/II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Family Services Specialist I/II positions, which can be used as a reference in future career path planning. As a Family Services Specialist I/II, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Family Services Specialist I/II. You can explore the career advancement for a Family Services Specialist I/II below and select your interested title to get hiring information.
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