1 Veteran’s Services Case Manager Job in Okanogan, WA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Okanogan County Community Action Council is Hiring a Veteran’s Services Case Manager Near Okanogan, WA
July 19, 2023
POSITION ANNOUNCEMENT
Title: Veterans’ Services Case Manager
Job Location: 307 South Main Street.
Omak, WA 98840
Description: Okanogan County Community Action Council is seeking a motivated individual
to fill our Veterans’ Services Case Manager position. The Veterans’ Services Case Manager will
work closely with other members of the Veterans team to help provide services to veterans and
their families experiencing crisis or barriers to housing and self-reliance.
The Veterans’ Services Case Manager will be responsible for coordinating services based on
identified goals and desires of families seeking to increase family stability, expand individual and
family functioning, and decrease the reliance on external public support to meet basic needs. This
position will function within the Veterans’ Team to provide specialized expertise in all client service-
related areas. The Veterans’ Services Case Manager will be responsible for outreach activities,
initial intakes and program screening, client case management and referrals, file management,
data entry, and reporting.
This position requires the employee to have one-year successful experience working with
individuals or families requiring assistance or undergraduate degree in related field, previous
experience working with individuals of diverse backgrounds and disabilities, ability to drive agency
vehicle to various sites daily as needed, and ability to pass a Background check. Veteran
preference preferred, but not required.
OCCAC is a local non-profit agency comprised of a volunteer board and paid staff members who
help clients throughout Okanogan County with various social service needs. Okanogan County
Community Action Council’s mission is to lead a revolt on poverty through education,
empowerment, and engagement.
Wages and Benefits: This position’s is paid $17.00 to $28.69 per hour as a non-exempt
employee. Wage is based on skills and experience. Employees are eligible for the agency
benefits package which includes health, dental, life insurance, a simple IRA plan, 11 paid holidays
per year, and vacation/sick leave.
How to Apply: Visit our website at www.occac.com to view the job opening. Click the “About
Us” tab at the top of the page. Then select the “Employment” link. Interested applicants must
submit a cover letter, & resume to: Okanogan County Community Action Council, Attn: HR
Administrator, P.O. Box 1067, Okanogan, WA 98840, hr@occac.com
Application Deadline: This position is open until filled.
Okanogan County Community Action Council is an equal opportunity employer.
P.O. Box 1067, 424 South 2nd Ave. Okanogan, WA 98840
Voice: 509 422 4041 Fax: 509 826 7339 TDD: 800 833 6388 web: www.occac.com
JOB DESCRIPTION
VETERANS’ SERVICES CASE MANAGER
NON-EXEMPT
The Veterans’ Services Case Manager is part of the agency’s Veterans’ Team, which provides services to
veterans and their families experiencing crisis or barriers to housing and self-reliance. The Veterans’
Services Case Manager is a member of the Veterans’ Services Team and collaborates with them in
reaching Team goals.
The Veterans’ Services Case Manager is responsible for coordinating services based on identified goals
and desires of families seeking to increase family stability, expand individual and family functioning, and
decrease the reliance on external public support to meet basic needs. This position will function within
the Veterans Team to provide specialized expertise in all client service-related areas and will provide
clerical and administrative support according to the Duties and Responsibilities below.
The Veterans’ Services Case Manager will be responsible for outreach activities, initial intakes and
program screening, client case management and referrals, file management, data entry, data quality,
program compliance and reporting.
This position is supervised by and accountable to the Veterans’ Services Case Manager.
FAMILY DEVELOPMENT DUTIES & RESPONSIBILITIES – 65%
- Conduct extensive outreach in the community at large and with network providers to increase the
- Maintain confidentiality of client information.
- Perform initial client intakes and program screening and assist clients in qualification for all programs
- Provide client mentoring and coaching, including Family Development, Community Action Life
Skills coursework, Life Skills Coaching, resource coordination, advocacy, and crisis intervention to
clients in Veteran programs.
- Coordinate services with local and VA agencies in providing services to shared clients.
- Responsible for recruiting local housing for participation in the program and keeping the inventory of
- Responsible for recruiting potential clients for the program at levels that satisfy all grant requirements
- Maintain accurate case file documentation, client characteristics, and program utilization information
- Coordinate preparation of program reports, as required by funding source and the Veterans’ Services
- Coordinate preparation of program billings as required by the Veterans Services Manager and funding
- Represent the agency in public setting.
- Assists the Veterans’ Services Manager in developing program structures and service delivery
- Attends staff trainings, staff meetings, and other professional trainings as required.
- Assist families in establishing goals, creating action steps, based on strengths and capacities, which
minimizes or removes barriers to progress toward their goals.
- Coordinate with the family and service providers to provide referrals and services appropriate to meet
- Provide minimal ongoing support to families in their efforts.
- Maintain accurate records of client interviews.
- Provide client services to families in designated areas of hire. Schedule families for services as
- Have knowledge of all agency programs.
- Cover for other Team members as requested.
- Participate in consultations with intra-agency Client Services Team members.
- Network with external social services providers to build and maintain relationships to facilitate
effective referral and direct services.
GENERAL ADMINISTRATIVE/CLERICAL SUPPORT DUTIES & RESPONSIBILITIES – 35%
- Provide information and support to families in designated areas of service.
- Organize and maintain agency centralized database and case files.
- Perform functions related to documentation for program eligibility.
- Perform general filing, photocopying, and typing as needed.
- Organize, update, and maintain individual files as needed.
- Assist in preparation of data for reports.
- Perform other duties as assigned.
QUALIFICATIONS
- Minimum of one-year successful experience working with individuals or families requiring assistance
- Previous experience working with individuals of diverse backgrounds and disabilities including
- Outstanding organizational, verbal and written communication skills, and detail oriented
- Proficient in Microsoft Office Suite
- Ability to perform daily duties to achieve expected outcomes and performance measures with
- Ability to drive agency vehicle to various sites daily as needed.
- Display professional appearance
- Ability to handle difficult situations in a discreet and professional manner
- Veteran preference preferred, but not required
- Valid Washington State driver’s license with acceptable driving record.
- Valid Washington Auto Insurance coverage.
- Ability to pass a Background check.
PHYSICAL DEMANDS ON THE JOB
While performing duties of this job, the employee is constantly required to sit, talk, see, and hear. The
employee is constantly required to stand, walk, or use hands to finger, handle or feel objects, standard
keyboards and office equipment or controls and reach with hands and arms. The employee will
occasionally need to lift and/or move objects up to 20 pounds and seldom lift and/or move objects up to
20 pounds above their head. Noises in the work environment are usually moderate.
Job Summary
Full Time
$68k-82k (estimate)
07/22/2023
04/24/2024
occac.com
Okanogan, WA
25 - 50
Related Companies
Similar Jobs
Popular Articles
