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OHIO TRANSMISSION CORPORATION
Livonia, MI | Full Time
$40k-51k (estimate)
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Service Coordinator
$40k-51k (estimate)
Full Time | Wholesale 3 Weeks Ago
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OHIO TRANSMISSION CORPORATION is Hiring a Service Coordinator Near Livonia, MI

Position: Service Coordinator
Location: Livonia, MI
Job Id: 3979
# of Openings: 1
OTC Industrial Technologies is looking for a Service Coordinator to join our team in Livonia, MI!
  • As a Service Coordinator, you will be the primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections.
What You'll Do:
  • Optimize route coordinating for service appointments
  • Adjust and follow through on customer inquiries and complaints involving related services.
  • Provide trouble-shooting assistance; assist with shipment issues; resolve product related problems
  • Proactively review direct ship purchase orders for products/services and track scheduled delivery dates
  • Manage and track material returns with customers/suppliers
  • Other duties may be assigned.
What You'll Need:
  • Computer software skills (e.g. Microsoft Office Excel and PowerPoint, Adobe PDF and Infor SXE)
  • Associate Degree or equivalent from two-year College or technical school; or High School Diploma with two (2) years related experience.
  • Ability to work in a highly matrixed, cross-functional environment
  • Experience and knowledge of electrical and automation distribution.
  • Highly organized, with strong attention to detail
  • Sense of urgency; responds to requests in a timely manner.
  • Strong (email, phone, web and in person) communication and customer service skills. (Prior experience in a customer service role preferred).
  • Valid driver's license and satisfactory driving record required
Perks of Working with OTC Industrial Technologies:
Health and Wellness
  • Medical, dental, and vision care coverage
  • Short-and long-term disability coverage, and life insurance
  • Wellness Discount
  • Safety shoes & glasses reimbursement stipend
Financial Benefits
  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%
  • Robust referral bonuses
  • Relocation assistance
Work-Life Balance
  • PTO
  • Tuition assistance
Who we are:
At OTC Industrial Technologies, our people drive our success. With over 60 years of prioritizing talent investment and internal growth, we offer diverse career opportunities. We deliver top-quality products, technical expertise, and services at competitive costs by leveraging our team's experience and partnerships with leading vendors. Join us if you're motivated to be part of an exciting transformational journey. To learn more about OTC, CLICK HERE.
Apply for this Position

OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$40k-51k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/30/2024

WEBSITE

aircompressors.com

HEADQUARTERS

COLUMBUS, OH

SIZE

500 - 1,000

FOUNDED

1963

TYPE

Private

CEO

DAVID SCHEER

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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OTP is a distributor of power transmission equipment, mechanical bearings, fluid handling and pumping systems for industrial applications.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

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