POSITION DETAILS. General Summary. The Quality Analyst tests information technology deliveries to ensure quality products for internal and external use. This role functions as the business expert for assigned lines of business on entry requirements, output, defects, and policy administration processes. Essential Functions. Accurately and efficiently defines, executes and documents test plans and results for all functional business system enhancem...
General Summary. The Claims Trainer is tasked with developing, facilitating, and assessing training initiatives for claims associates to promote consistency, accuracy, and efficiency in claims processing. Responsibilities include supporting onboarding processes, continuous education, training on system updates, and compliance programs, while working closely with subject matter experts and leadership to identify training requirements and enhance o...
