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Job Summary:
Provide day-to-day operational support by maintaining necessary daily and monthly reports assigned, providing assistance to other Operations functions, respond to all front line inquiries and handle related operational issues proficiently. The Operations Support Specialist will serve as a backup in responsibilities with multiple functions within the department.
Essential Functions and Responsibilities:
· Keeps up to date and knowledgeable on all Credit Union products, services, policies, procedures, promotions, and branch operations to ensure consistency across all departments and provide quality member service
· Responds to and researches member account maintenance requests; fulfills member service requests as needed
· Assists in online account opening requests and post-account opening due diligence items; assists with closing out audit exceptions to ensure compliance
· Process RDC transactions, IRA transactions, and returned mail
· Monitors dormant accounts and closes out zero dollar accounts on a monthly basis
· Assists with monitoring compliance tracking software and researching alerts
· Completes subpoena and asset verification requests as necessary
· Prepares weekly, monthly, and quarterly reports for management review as necessary
· Assists in processing Facilities requests
· Backs up other personnel in the department as necessary
· Performs other job related duties as assigned
Job Requirements:
· High School Degree, some college preferred
· 2 to 5 years of experience in a same or similar role within a financial institution
· Courtesy, tact, and diplomacy, self-starter who can accomplish tasks with minimal supervision;
· Detailed oriented with strong organizational skills; must have strong multi-tasking ability with well-developed time management skills;
· Excellent communication and organizational skills; demonstrated problem solving abilities; a significant level of trust and diplomacy along with a high degree of confidentiality is required
· Experience with Word, Excel, and Outlook; Proficient knowledge of the core system and its capabilities.
Physical Requirements/Work Environment: Office work; may need to sit for long periods of time.Some travel to branch locations may be involved.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$66k-80k (estimate)
05/01/2024
05/11/2024
ohiocatholicfcu.com???
OH
<25
The job skills required for Operations Support Specialist include Problem Solving, Time Management, Confidentiality, Life Insurance, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
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Monitor system operations and troubleshoot problems.
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Operations support specialists perform a range of administrative support tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
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Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
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This job requires physical strength and agility to transport boxes of materials and supplies
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You need a good organizational skills to give and receive information and coordinate with other staff, students and public
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The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
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