Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

IT Support Technician

$49,959.00 - $70,595.00

The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a IT Support Technician. This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO), Office of Lottery and Gaming (OLG). The incumbent is responsible for performing the draw break operations, monitoring the systems performance during the balancing of the Lottery's Internal Control System and assisting with IT support.

Duties include, but are not limited to:

• Verifying that lottery games are closed
• Updating the website, phone line and e-mail with winning numbers
• Balancing sales and liabilities with the gaming system and printing reports
• Assisting with installing, modifying, and repairing computer software, and setting up computer peripherals for users
• Performing other related duties as assigned

Minimum Qualifications: Two (2) years of general work experience performing the duties and responsibilities such as assisting with troubleshooting basic operating system issues related to applications, hardware and software; basic PC operations knowledge, and the ability to assist with conduct analysis and validate system data to ensure accuracy.

All applicants must be flexible as the position requires providing support in a 16X7 shift work environment. This position is categorized as Essential.

Shifts Times : (Rotating Shifts)(8 am to 4:30 pm, 10 am to 6:30 pm , and 4:30 pm to 12:30 am)

For initial review, please submit your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 23-IT-OCIO-0008

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $49,959.00 - $70,595.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This is full time onsite position. Are you open to work onsite out of Washington, DC office?
• Are you open to working any days of the week in any rotating shift: 8 am to 4:30 pm, 10 am to 6:30 pm, and 4:30 pm to 12:30 am onsite out of Washington DC office?
• How many years of experience do you have with computer and IT support and troubleshooting?

Ability to Commute:

• Washington, DC 20020 (Required)

Work Location: In person