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Job Description
At Office Depot Inc., the Services Advisor Offshore is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings.
The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products / services and print offerings.
The Services Advisor Offshore will demonstrate a passion for the brand, technology products, furniture, print, and other products / services offered to our customers.
The Services Advisor Offshore will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities :
Ensures the completion of damaged and defective / buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes.
Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and / or services solutions.
Maintains awareness of planned advertisements and promotions.
Education and Experience :
o Type of Experience : 2 Years Sales and / or Customer Services experience preferred
Technical Competencies :
o Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
o Must possess ability to process information / merchandise through POS register system
o Basic computer skills
Skills and Ability :
o Must possess strong selling skills
o Must possess strong interpersonal and communication skills
o Must be adaptable to a changing environment
o Must be able to coach and train others in a professional environment
o Possess excellent verbal and written communication skills
Personal Attributes :
o Positive and Engaging
o Action Oriented
o Integrity, Accountability & Trust
o Demonstrate passion for the brand, products, services and solutions offered to our customers
o Must possess a desire to continually develop personal selling skills and product knowledge
o Drive for Results
o Decision Quality
o Patience
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Other duties may be assigned.
Pay, Benefits & Work Schedule :
Compensation Range Minimum $14.00 to Maximum $17.20
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics;
paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.
Compensation Range Minimum $14.00 to Maximum $17.20
How to Apply :
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity :
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
About Us
Back in 1986, Office Depot® OfficeMax® started with one single store located in Ft. Lauderdale, Florida. The vision : a place where customers could purchase office supplies in bulk for very low prices.
Fast forward 30 years, and here we stand - a multi-billion-dollar business leader with 1,300 stores and a world-class website serving millions of valued customers around the globe.
As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support.
Our goal : to find new and exciting ways to help our customers be the best they can be - and turn "business as usual" upside down.
About the Team
With an amazing team of approximately 38,000 associates, we have an incredible variety of roles in which you can help contribute to the success of an innovative, forward-looking, business leader. Where do you see yourself?
Retail Careers
Supply Chain Careers
Sales Careers
Corporate Careers
Full Time
Wholesale
$29k-38k (estimate)
05/23/2024
05/22/2024
officedepot.com
BOCA RATON, FL
15,000 - 50,000
1986
Public
GERRY SMITH
$10B - $50B
Wholesale
Office Depot is a supplier of office products such as core office supplies, print and document services, business services and facilities products.