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Primary Responsibilities
1. Performs Key Carrier and Leader on Duty activities. Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional client service delivery.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and / or services solutions.
Maintains awareness of planned advertisements and promotions. 2. Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
3. Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
4. Supports the store with duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
5. Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided.
Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
6. Trains and coaches new / existing associates on the use of new products and tools and / or selling program. 7. Ensures compliance with company policies, procedures and practices;
and supports company loss prevention efforts. 8. When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes.
Sets weekly ads, including price changes, and any associated updates to store signage or POP materials. 9. Performs other duties as assigned*.
For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.
Education & Experience : High School diploma, or relevant experience required Years of Experience : Minimum 2 year experience in related field Type of Experience : 2 Years Sales and / or Customer Services experience Skills and Ability :
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Other duties may be assigned.
You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics;
paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
Last updated : 2024-05-12
Full Time
Wholesale
05/13/2024
08/10/2024
officedepot.com
BOCA RATON, FL
15,000 - 50,000
1986
Public
GERRY SMITH
$10B - $50B
Wholesale
Office Depot is a supplier of office products such as core office supplies, print and document services, business services and facilities products.
The job skills required for Retail key carrier include Customer Service, Leadership, Product Knowledge, Presentation, Loss Prevention, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail key carrier. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail key carrier. Select any job title you are interested in and start to search job requirements.