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About the role
OfferUp seeks a data-driven, highly motivated, and organized customer support agent with experience in customer service, executive escalations, payment processing, and fraud investigations.
At OfferUp, you will be part of a purpose-driven community with a dynamic and versatile work environment. OfferUp Escalations (Customer Support) is an integral part of OfferUp that values neighborly collaboration, inventiveness, and data-driven decision-making. You will help create the future of re-commerce and make an important, positive impact on millions of OfferUp buyers and sellers. Your contributions and previous experience will help us maintain a safe, healthy community and create a trusted and neighborly customer experience.
What we love about this role:
Here’s more of what you will get to do:
You’ll thrive in this role if you have:
Compensation Range: $51,000 - $61,000 (annual) = $24.52 - $29.32 (hourly)
OfferUp offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors including, but not limited to education, experience, knowledge, skills and geography. All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual’s level and experience.
In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays. In regard to vacation time, full-time, non-exempt employees will receive 160 hours of paid vacation per year (pro-rated if they start a date other than January 1). Each year, full-time, non-exempt employees may carry over a balance of 40 hours of vacation time to the following year. In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if they start a date other than January 1). Your recruiter can share more details about specific benefits during the interview process.
Full Time
Consumer Goods
$44k-54k (estimate)
03/23/2024
04/26/2024
offerup.com
BEAUX ARTS, WA
200 - 500
2011
PETER I AESCHLIMAN
<$5M
Consumer Goods