• Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release.
• Provide detailed and thorough knowledge of culinary and beverage items.
• Upsell premium offerings and add on's to enhance guest experience.
• Complete required and suggested training to achieve maximum knowledge .
• Provide thoughtful and complete product suggestions.
• Complete opening and closing side work.
• Maintain service in assigned section / dining room as determined by management.
• Ensures that all orders are recorded and entered into point-of-sale system accurately and in a timely manner.
• Ensures that all food and beverage orders are delivered correctly and promptly.
• Secures and processes payment quickly and accurately.
• Maintain all guest checks and complete shift paperwork as assigned.
• Complete cleaning and stocking duties thoroughly and as assigned.
• Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.
• Completes additional training as needed.
• Performs deep cleaning and organizing as assigned.
• Maintains proper functioning and cleaning of equipment used in kitchen and dining room.
• Alerts management of needed product. Rotates dated product as needed. Removes expired product when needed.
• Understands functions of departments across resort property.
• Articulates location of departments and services when required.
• Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires.
• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.
• May require attendance of meetings and trainings outside of normal shift hours.

Minimum Knowledge & Skills : Requires knowledge of food and beverage items and preparation, safe handling, and service techniques.

Requires ability to verbally communicate and record information in writing. Requires basic computer proficiency. Formal Education and Job-Related Experience : Minimum formal education of high school diploma or equivalent.

One (1) year of professional experience in a server / cocktail server position required. Fine Motor Skills

Gross Motor Skills

Last updated : 2024-05-02