ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash and fleet industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.

Responsibilities:

Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.

Lead a team of carwash technicians and drivers, providing guidance, training, and support to ensure they deliver outstanding results.

Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.

Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning, meeting or exceeding client expectations.

Implement and enforce safety protocols to create a secure work environment.

Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.

Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.

Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.