This role necessitates a patient and compassionate approach, as you will be closely engaging with families who are shopping with young children.

ABOUT US:

At Odin Parker, our children's toys come from all around the world. Every toy holds within it a piece of a global story designed to stimulate a child's growth in a nurturing way. Every item in our collection is thoughtfully curated to bring not just joy, but genuine developmental benefits to little ones. All of the items are crafted using safe, non-toxic, and eco-friendly materials. We understand the importance of creating a nurturing environment for children to explore, learn, and play in.

As we continue to grow, we're thrilled to welcome new members to the Odin Parker team!

Retail Associate

We've done our best to outline what your day-to-day will look like, but since we're a small team, every person is essential. Now and then, support may be needed in other departments. This role calls for a blend of flexibility and consistency. Here, at Odin Parker, we help each other out, creating a supportive atmosphere for everyone.

• This role plays a vital part in enhancing the team's efficiency, and kindly request your commitment to the specified timeframe, as well as your willingness to be present locally and avoid holidays during the holiday season (October-December).
• Excessive tardiness or absences are considered unacceptable job performance.
• Hours vary during the holiday season. Fashion Island has extended mandatory hours that are not within our control to modify.
• Initial interviews will take place at Fashion Island, with a follow-up interview in Rancho Mission Viejo.
• Potential employee will start a temporary trial period lasting 1-3 months. Based on performance, there will be an opportunity for a permanent position. This trial allows both parties to assess the fit.

P/T Retail Associate:

• Sat: 10am-8pm (10 hr shift)
• Sun: 10am-6pm (8 hr shift)
• Mon: 4pm-8pm (4 hr shift)

A Sales Associate enhances sales by delivering an authentic customer experience to each individual.

RESPONSIBILITIES

Brand Experience

• Acts as a brand representative reflective of the company values
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online

Teamwork Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborate effectively with colleagues and leadership, actively participating in idea sharing and supporting the team's needs.
• Demonstrate a willingness to learn, adapt, and embrace change, being open to exploring innovative approaches.

Visual Business Operations

• Uphold Odin Parker's visual and operational standards while keeping the focus on the customer.
• Assist in the shipment process to gain insights into new products and the existing inventory
• Adhere to the store's safety protocols, maintain inventory accuracy, minimize product loss, and uphold all company policies and procedures to enhance store profitability.

QUALIFICATIONS

• Prior experience in providing exceptional customer service.
• Demonstrated ability to work collaboratively as part of a team.
• Flexibility to accommodate varying work hours, including evenings, weekends, and holidays, to meet the store's operational needs.

Dress Code:

We request staff members to incorporate the store's brand colors in their clothing or accessories, fostering a sense of unity and professionalism. To maintain brand consistency, please refrain from wearing clothing with logos, slogans, or overt branding.

Our Philosophy

At Odin Parker, our philosophy revolves around three core principles:

Supporting Independent Makers: We take pride in collaborating with independent artisans and craftsmen from various parts of the world. These talented makers share our passion for the handcrafted process, infusing each toy with love and creativity.

Safety and Sustainability: We are committed to using safe, non-toxic, and eco-friendly materials in all our products. Your child's well-being is our top priority, and we strive to ensure that every toy promotes healthy development.

Thoughtful Curation: Each item in our shop is carefully curated to ensure that it offers genuine developmental benefits for your little ones. Many of these toys have been tried and loved by our own family, including our son.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 20 – 29 per week

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift

Weekly day range:

• Every weekend

Work Location: In person