OddFellows Ice Cream is hiring a Shop Manager for our brand new Chelsea scoop shop! The shop manager is responsible for all matters pertaining to day-to-day operations in their shop, serving as the lead representative for OddFellows. Reporting to the Director of Operations, the Shop Manager guides a team of store-specific Dip Experts, leading with a singular focus on sharing the best possible ice cream experience with the world.

Key Responsibilities

The Shop Manager is responsible for all day-to-day operations Domino Park, Williamsburg shop. These include:

• Upholding brand, product, and shop cleanliness standards;
• Leading by example in service;
• Manage the monthly P&L to increase sales and minimize costs;
• Ensuring all financial and other administrative duties are completed accurately and promptly in accordance with company standards;
• Maintaining par levels of ice cream, other retail and merchandise items, and dry goods and cleaning supplies through regular inventory counts and timely ordering;
• Scheduling and weekly payroll, including serving as floor coverage of last resort;
• Hiring, onboarding, training, and performance reviews;
• Ongoing training and implementation of new products and service;
• Ensuring all equipment is clean and in good working order through management of preventative maintenance schedule;
• Maintaining a safe, secure, hygienic environment through compliance with local Health Code, ServSafe standards, and company guidelines;
• Ensuring guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings.

Requirements

• Must hold applicable certifications as required by local health authorities (NYC DOHMH Food Protection Certificate)
• Must work at least two weekend (Friday, Saturday, Sunday) floor shifts of at least six hours weekly
• Serves as coverage of last resort to maintain appropriate staffing levels within published hours of operation
• Must be curious and solutions-oriented

Physical Requirements

Must be able to lift 25 lbs (50 lbs with a partner) and stand for 4 hours.

Pay

This position starts at $20/hr tips. With tips, you'll be making between $25-35/hr depending on the season.

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Food service: 1 year (Preferred)

License/Certification:

• NYC Food Handler's Certification (Required)

Ability to Relocate:

• New York, NY 10011: Relocate before starting work (Required)

Work Location: In person