The primary goal is to ensure that OculusIT's information technology (IT) service delivery adds the maximum value to our client and facilitates the achievement of institutional goals. Dual reporting to OculusIT and the Client's leadership, the Director leads and manages the IT department, serving as a strategic advisor to college leadership on all technology initiatives. The Director is responsible for oversight and strategic implementation of th...
Manage Help Desk and all customer services for the college and on behalf of the client, including providing oversight of the technology service, ticketing system, managing intake, assignment and escalation of help desk requests. delegating, installation, maintenance, troubleshooting, and repair of computer hardware and software components throughout the college. Assist technicians with troubleshooting and diagnosing technical problems, research h...
Manage Help Desk and all customer services for the college and on behalf of the client, including providing oversight of the technology service, ticketing system, managing intake, assignment and escalation of help desk requests. delegating, installation, maintenance, troubleshooting, and repair of computer hardware and software components throughout the college. Assist technicians with troubleshooting and diagnosing technical problems, research h...
The IT Manager is responsible for hands-on managing and maintaining an effective and efficient information technology (IT) infrastructure for the university. The IT Manager serves as the project manager or supervisor for all IT related initiatives and projects. These include construction, departmental systems, campus wide systems, and security systems. The IT Manager directs and supervises the IT staff, manages the department budget, and particip...
The Network Administrator will be responsible for the configuration, maintenance, integration and deployment of an enterprise backbone network infrastructure for the Office of Information Technology including but not limited to: network analysis, network design, network security, wireless communications, automated system monitoring, consulting, capacity planning and new service offerings. Key Responsibilities. Use and knowledge of Cisco / Fortine...