About Us

Join the team on our one-of-a-kind Executive Conference Center, located on a 20 acre estate overlooking a golf course, less than 15 minutes from Downtown Richmond. You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.

Job Summary

The Catering Sales Manager is responsible for the growth of current client relationships and all new meeting and event account sourcing. The Catering Sales Manager will focus on building and strengthening client relationships and networks.

Essential Duties and Responsibilities

• Identifies and executes multiple sales strategies to increase the hotel's client base and top line revenue across the meetings, events, and food and beverage segments.
• Qualifies each potential piece of business by pre-call planning, identifying hot buttons and overcoming obstacles.
• Conducts proactive sales call activities in the market and consistently meets the weekly goal expectations that are set by sales leadership.
• Consults with clients to plan and determine event requirements, including number of guests and size of venue.
• Assists with scheduling and planning of other aspects of the event, including decorations, flowers, photographer, music, or entertainment in collaboration with the sales department as needed.
• Presents the hotel in an appealing way to prospective clients by telling intriguing stories and describing available opportunities including on-site property tours and off-site client interactions.
• Discusses menu choices, associated costs and collaborates with chef regarding special menu items.
• Participates in local hospitality and community networking events.

Qualifications

• 2 or more years of relevant full-service sales, customer service, or hospitality experience.
• Strong interpersonal and communication skills.
• Ability to speak clearly and listen attentively.
• Ability to read and write effectively. Ability to resolve problems effectively. Ability to manage stressful situations with poise and finesse.