OTSI (Object Technology Solutions, Inc) has an immediate opening for a PC Support II

MAJOR RESPONSIBILITES:

• Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems. This position also involves PC moves and equipment upgrades. This person must be able to resolve problems associated with Service Desk tickets that need escalated. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.
• Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system.
• Working knowledge of desktop operating and networking systems.
• Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, and other computer equipment.
• Communicates effectively with all levels of employees, both technical and non-technical.
• Manages time effectively while assuring attention to details.
• Finishes tasks accurately, completely and in a timely manner.
• Works effectively in a team environment.
• Makes sound decisions with general guidance.

.SKILLS AND ABILITIES REQUIRED:

• Candidate will be working on-site in Burlington, KS. Core hours are Monday through Thursday 7:00a-5:00p with some flexibility, and opportunities for OT. There may be opportunities for remote work but primary work will be performed on-site and should be expected Monday through Thursday.
• Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand. This includes meetings with many Executives for the organization that may include some high urgency issues needing addressed.
• Working knowledge of Windows 10, Windows 11, Microsoft Office 365, Teams is required. Understanding of DNS and Active Directory (what it does and how it works). Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology. Candidate must have the ability to troubleshoot conference room issues that include A/V equipment. Experience with MECM (SCCM), Citrix, Virtual Desktop, and other Operating Systems is preferred.
• In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. (Includes, but not limited to awkward positions, balancing, lifting, carrying, pushing and pulling up to 70 pounds.)

QUALIFICATIONS AND EXPERIENCE

• Associate s Degree in a computer science-related field and 2 years desktop operating and networking systems OR
• 4 years recent experience in desktop operating and networking systems

Please send your resume to for immediate consideration.

About us

Object Technologies Solutions Inc is known globally for our ability to seamlessly handle the minutest IT requirements of our Enterprise & Government customers, OTSI team has its customers covered for all their technology and product engineering needs. We develop technology and business solutions applying emerging technology frameworks.

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500 friends and a great career; Happiness begins at a great workplace...!

Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.