The LPN is a supportive position to Primary Care Associates of Erie Metro Center, providing administrative and supportive services to the Providers, staff, and patients. This position reports to the Clinical Staff Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answers and responds to triage phone calls
• Relays to patients via telephone abnormal test results
• Schedules patients for follow-up visit if necessary
• Explains to patient recommendation of Provider
• Obtains authorizations and referrals as directed by Provider
• Plans and manages patient care according to each patient’s needs
• Performs procedures and administers medication and treatments according to nursing standards
• Provides necessary health education to patient
• Verifies that patient charts are updated promptly and accurately
• Observes and records patient’s condition and reaction to medications and treatment
• Administers injections
• Communicates with patients via telephone as directed by the Provider
• Complies with established standards, OSHA regulations, policies, and procedure
• Follows the direction of the Provider(s)
• Ability to react calmly and effectively in emergency situations.
• Rooms patients when needed
• Assists Medical Assistants when needed
• Consistently demonstrates internal and external quality customer service standards to all that request assistance, responding in a professional manner
• Performs skills as credentialed under the License of Practical Nursing
• Other duties as assigned

COMPETENCIES:

• Basic typing and keyboarding skills
• Excellent communication skills
• Accuracy and attention to detail
• Demonstrates flexibility by adapting to new and changing situations and duties in order to accommodate patient needs effectively
• Works independently

• Exercise judgment and makes decisions
• Ability to prioritize responsibilities
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Must be able to establish and maintain effective working relationships with Physicians, Supervisors and peers

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Occupational Exposure:

Category 1 Has a high risk of occupational exposure to bloodborne pathogens

Category 2 Has a moderate risk of occupational exposure to bloodborne pathogens

Category 3 Has a low risk of occupational exposure to bloodborne pathogens

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hearing: Adequate to perform job duties in person and over the telephone.

Speaking: Must be able to communicate clearly to patients in person and over the telephone.

Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Other: Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting up to 25 pounds, pushing and pulling exerted regularly throughout a regular work shift.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position, five days per week, 40 hours per week.

REQUIRED EDUCATION AND EXPERIENCE:

Must have a current valid Professional Nursing License.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED EDUCATION AND EXPERIENCE:

Must have a current valid Professional Nursing License.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.