Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience for our fans and partners.

We celebrate and support a strong, transparent, authentic, and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Senior Operations Manager reports to Director of Operations and is responsible for managing all facility operations including event conversions, maintenance, ice operations, and housekeeping of buildings, equipment, and grounds for the assigned facility. Managing facility operations and department productivity including oversite of department operating budget and approval of purchase orders. Managers and coordinators assigned capital improvement projects, including coordination with contractors, purchasing and monitoring project budget. Supervision of operation department full-time staff including the Operations Manager, Facilities Technicians, Operations/Ice Coordinator, and part-time operations staff and has the authority to make recommendations for hiring and firing of employees.

This role will pay a salary of $65,000 to $70,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

The Blue Arena at The Ranch Events Complex, located in Loveland, Colorado, is a 6,800 seat multi-purpose venue, which opened in September 2003, and is home to the Colorado Eagles of the American Hockey League. The arena, which is owned by Larimer County, is managed by OVG360 and OVG Hospitality, the fastest growing firm in the public assembly facility management field with more than 300 facilities throughout the United States and Canada.

This multipurpose facility can host hockey, basketball, football, family shows in any configuration, rodeos, diverse concert settings in various capacities, trade shows and several dozen setups to accommodate just about any event. The Blue Arena, less than an hour's drive from Denver and Cheyenne, has become the focal point for sports and entertainment in Northern Colorado.

The Blue Arena is part of a larger 374,000 square-foot fairground complex called The Ranch which is the official name of the Larimer County Fairgrounds and Events Complex. Phase I of the project included 6 buildings and roughly 150 acres of site work. The Ranch includes the Mac Equipment, Inc. Indoor Arena, two livestock pavilions, the First National Bank Exhibition Building and the Thomas M. McKee Building. The Blue Arena and The Ranch has become the sports, entertainment, and agricultural hub for one of the fastest growing areas in the country.

Responsibilities

• Assist the Director of Operations with the development, planning, and execution of an annual capital improvement program.
• Work with the Director of Operations to Develop, Manage, and Monitor the Operations & Events Budgets
• Assume management responsibility for all services and activities involved in the maintenance and operations of assigned facility including event set-up and tear down, building changeovers, ice maintenance, custodial services, and grounds keeping.
• Oversee and responsible for selecting, training, motivating, and evaluating staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Manage, coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Supervises the productivity of the facility maintenance and monitors work order progress, daily and follow up activity, and scheduling.
• Responsible for staff hours using ADP; allocate hours to each event worked; approve time worked at the end of each pay period.
• Directly manages the set-up of events; manage all ice and event specific equipment; direct and monitor the work of contractors, engineers, and architects on building projects.
• Maintain and responsible for hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Responsible for an accurate record keeping system, including equipment maintenance and inventory logs.
• Fully responsible for ordering supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
• Attend pre-event meetings to go over event details, promotions, and specific event assignments.
• Ensure that the client’s needs are met in a professional and courteous manner.
• Perform related duties and responsibilities as required.

Qualifications

• Bachelor’s degree from accredited college/university in a related field (Facility Management, Business Administration, Engineering, Sports Management, etc.) preferred; Associate’s degree (or equivalent) required.
• Minimum of five years at a management level position in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Previous experience working in public assembly facilities, arena, changeover, and ice operations preferred.
• Must have excellent customer service skills with a willing and pleasant attitude.
• Strong verbal and written communication skills in the English language
• Experience in the repair and maintenance of related building systems.
• Familiarity with OSHA requirements
• Must be able to take direction, prioritize assignments, and give tasks to employees.
• Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays, and extended number of consecutive days.
• Proficient computer skills including knowledge of windows-based computers and the internet.
• Ability to work independently, but still as a part of the overall team atmosphere helping promoters, tenants, clients, co-workers, and managers as required.
• Ability to work under pressure in a live event environment.
• Must have a valid Driver’s License

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.