Overview

The Operations Team Member is a part-time position that assists in all aspects of event execution and daily facility upkeep. This includes setting up event rentals, working with Audio Visual equipment, assisting with maintenance projects, and other duties as assigned.

The starting pay for this role is $13-$15 per hour for no more than 30 hours per week. Schedule hours will vary depending on employee availability and how it meets facility and event scheduling needs. Standard pay period is paid every other week. Same day pay can be processed using Daily Pay, fees may apply. Other benefits for part-time positions include flexible scheduling, workers’ compensation, and promotion opportunities.

This role will pay an hourly wage of $13 to $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

The job responsibilities listed here are not an all-inclusive list. Duties and responsibilities may change day to day depending on facility or event needs. Be ready to adapt to new tasks and learn new skills as necessary.

• Day to day organizing, and maintenance of the convention center and its equipment.
• Setup and tear down of event equipment as designated by event documents.
• Some housekeeping duties before and after events as needed to prepare the space for needed set up.
• Other tasks as assigned to ensure the cleanliness and success of the convention center and its events.
• Complete all tasks as assigned by all members of management in a timely manner.
• Responsible to understand, comply with all operating procedures of the Waterloo Convention Center
• Assist with mentoring / training new employees to correct procedures as directed by management.
• Review and understand event documents to understand the needs of the event and its timeline.
• Communicate timely with supervisors and management regarding scheduling and availability. 
• Maintain departmental equipment; notifying Operations Manager when repairs are necessary.
• Provide excellent customer service to internal and external clients to provide a positive employee climate.

Qualifications

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Availability to work understanding scheduled hours will include days, nights, weekends, and holidays.
• Possession of a valid Driver’s License preferred, but reliable transportation to and from work is required.
• Reliable source of communication to be reached either by phone, email, or text.
• Multi-tasking and organizational skills that allow them to complete tasks in a quick and efficient manner as assigned in an at times fast paced environment.
• Understand and accurately follow verbal, written, and/or diagrammed instructions as set forward by Managers and Supervisors.
• Communicate clearly and concisely in the English language, orally and/or in writing.
• Self-motivated to stay on task while working independently on assigned projects.
• Possess interpersonal, communication, and leadership skills for success within the team structure.
• Physically able to work long hours on your feet as well as being able to lift and move at least 50lbs.
• Knowledge of OSHA standards / requirements preferred but not required.
• Certification or experience in the use and operation of Forklift and/or other heavy equipment is advantageous.