Overview

Under general supervision of the Director of Operations, the Housekeeping Manager is responsible for assisting in administration, planning, budgeting and direction for the housekeeping of the BOK Center including supervising and directing part time and full-time housekeeping staff, subcontractors, and the daily activities involved in the successful execution of events.

This role will pay a salary of $55,00.

For FT roles : Benefits : Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region.

Responsibilities

• Oversees all custodial services, including ordering supplies, scheduling labor, and implementing cost savings measures.
• Select, train, motivate, supervise, and evaluate housekeeping personnel including custodial foreman, supervisors, event attendants and temporary workers;

provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures.

Plan, direct, coordinate, and review the work plan for housekeeping personnel; assign work activities, projects, and programs;

monitor workflow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges

• Assist in the development and administration of the Housekeeping budget; forecast additional funds needed for supplies, equipment, services, Receive, inventory and store supplies.
• Maintain, inspect, and repair any related equipment.
• Oversees the building grounds, ramps, stairways, plazas, and entryways to present a well-kept and clean appearance at all times.
• Create schedules, reports, and other administrative requirements of the custodial operations.
• Act as building liaison with labor providers, salesman, and other suppliers to guarantee best rates and prices. Also, negotiates agreement for dispensers and other equipment.
• Act as building liaison with labor providers, salesman, and other salesman, and other suppliers to guarantee best rates and prices.

Also negotiates agreement for dispensers and other equipment.

• Recommend modifications to programs, policies, and procedures as appropriate, assist with the implementation of approved modifications.
• Continually inspect the facility to ensure that proper cleaning is being performed on all facilities and areas.
• Assist in building shut down, lock out and structural security after events and during dark periods.
• Performs other tasks as assigned by the Senior Operations Manager.
• Work extended and / or irregular hours including nights, weekends, and holidays, as needed.
• Other duties as assigned.

Qualifications

• 3-5 years of increasingly responsible experience managing a housekeeping or event setup operation in a convention center, hotel, sports venue or other public assembly facility, with at least two (2) years of supervisory responsibility
• Demonstrate knowledge of industrial cleaning techniques, chemical and industrial paper products, purchasing guidelines and employee management principles.
• Possess skills and experience in labor relations and supervising / training personnel.
• Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility) lifting, carrying, moving, climbing steps and in a moderate to loud environment.
• Able to operate light equipment : pallet jack, light truck, scrubbing machines and other light power-driven equipment.
• Operate a personal computer using Windows and Microsoft Office software.
• Operate standard office equipment including copier and fax machine.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines.
• Work effectively under pressure and / or stringent schedule and produce accurate results.
• Maintain an effective working relationship with clients, employees, patrons, and others encountered in the course of employment.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.

Last updated : 2024-03-23