Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Facility Security reports to the Security Manager. In this role, you will assist the Security Manager. This position operates under direct supervision and mentorship of the Security Manager.

This role will pay an hourly wage of $17 to $19.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area. Proudly managed by Oakview Group Management, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff.

FACILITY FEATURES

The Saint Charles Convention Center contains 1,200 free parking spaces, 21 meeting rooms and breakouts, two elegant ballrooms, and an expandable exhibit hall with carpet and drape options. In-house services include delicious food and beverage, experienced event planners, audio visual, decorating, onsite security, marketing and more. 

Responsibilities

• Immediate point of contact when clients arrive BOH
• Prepare dock, ramps, BOH spaces being used prior to move-ins, manage traffic in those areas
• Keep track of/check-out of UVCC equipment like carts, brooms, vacuums
• Understanding of client/vendor/exhibitor locations to be able to provide directions
• Fast communication with other teams that aren’t immediately present if client/vendors have needs (AV, set changes, technical issues, equipment requests). Can provide/start paperwork.
• Manage vehicle & truck traffic in lot, ramps, roundabouts, give directions. Keep traffic moving (load/unload procedures w/ vehicles), prevent guests from being towed/ticketed
• Manually attend parking, barricade/reserve parking when needed
• Manage checkouts for access key cards for access to elevators, event rooms, entrances/exits
• Operate service elevators to facilitate move-ins. Can lock out elevators when needed
• Secure UVCC prior to arrivals- clear POIs and keep clear during times building is mostly empty.
• High visibility during any scheduled times. Keep POIs off premises
• De-escalation & intervention training- high frequency of mental illness/drug use downtown
• Direct traffic in the building as guests arrive, move between events
• Lost & Found Services- coordinate with registration @1m admin when guests have needs
• Crowd control- safe flow to/from specific/restricted entries with high #s of guests
• Theft prevention- move-in/outs, for any area with a point of sale (bookstores/vendor fairs, etc.), monitored equipment storage. Can review cameras when theft suspected.
• Monitor and maintain cameras to ensure reliable ongoing feed
• Coordinate quickly with local PD in case of emergencies
• Emergency response duties relate to guests, intercom in closet, exiting guests, stairwells
• Door ID security: only authorized/ID guests can enter during events
• Noise reduction BOH/FOH during events where silence should be maintained
• Training for alcohol @ events- restrict access, stop outside alcohol, over-indulgence, respond to and prevent behaviors related to alcohol from occurring. Enforce smoking laws near building
• VIP/Escort Security services available
• Guest safety in UVCC/facilities (elevators, balconies, escalators, air walls etc.)
• Maintain fire code- in event rooms, BOH
• Documentation throughout the entire time we're present
• Package storage security- before/during/after events
• Work with exhibitors to follow shipping/receiving and coordinate

Qualifications

• Ability to work weekends and holidays.
• Ability to climb stairs, walk and stand for extended periods of time and lift up to 25 lbs. unaided.
• Ability to prioritize tasks & work in a fast paced environment.
• Good verbal communication skills.
• Ability to follow written instruction.
• Ability to manage time efficiently.
• Ability to work well unsupervised.
• Ability to bend, reach, pull, twist, and lift a variety of objects.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.