Overview

As a representative of the Guest Services Staff, you will be responsible for greeting guests and assisting them throughout the stadium, monitoring crowd behavior and taking steps to ensure that each guest has a positive experience at Subaru Park. The Guest Service Staff works hard to make sure our facility looks its best and our guests receive the assistance they need. All Guest Staff members work with the mindset of completing our mission of providing our Guests with the “highest quality sports and entertainment experience” possible.

This role will pay an hourly wage of $14.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Greet all guests and welcome them to Subaru Park
• Be familiar with ticketing, seating locations, procedures and building policies
• Able to handle large groups of guests
•  Maintain control of your assigned sections or area.
• Anticipate and correct any trouble situations in your area
• Know general building information and locations of various amenities
• Ensure areas are safe for patrons and staff.
• Monitor alcohol consumption and related issues
• Provide exceptional customer service to all patrons
• Perform other duties as assigned

Qualifications

• Available to work a variety of scheduled shifts, with a majority of shifts occurring over evenings and weekends
• Experience in customer service
• Ability to manage high stress situations 
• Able to be on feet for long periods of time
• Ability to work outside in extreme weather conditions
• Must have a pleasant and outgoing personality
• Must be friendly, courteous and polite with a positive attitude