Overview

Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all PPL Center patrons. Event Staff enforce all rules, regulations and policies of the PPL Center, while providing excellent customer service.

This role will pay an hourly wage of $12. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Attend to your assigned position during the course of the event
• Secure entrance doors, escalators, stairwells, lobbies and backstage areas.
• Have knowledge of building layout, including restrooms and exits.
• Have knowledge of all rules and regulations for admittance to your area.
• Have knowledge of all authorized credentials.
• Monitor guests and enforce rules.
• Assist in crowd management, seating discrepancies, clearing aisles and settling disputes
• Inform Supervisor of developing problem.
• Respond in a quick and professional manner to incidents.
• Be aware of all special functions or activities that occur during the event.

Qualifications

• Must be at least 18 years old
• High School diploma or GED
• Effective oral communication and writing skills in the English; additional languages a plus
• Ability to interact with guests and staff with a professional and friendly appearance and attitude
• Ability to work independently with minimal supervision and as part of a team
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays
• Must be able to stand or walk constantly for extended length of time
• Must be able to work in an environment of moderate to loud noise levels