Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Concessions Operations Supervisor is responsible for overseeing the day-to-day concessions operations at the Budweiser Events Center and Larimer County Ranch Events Complex. This includes managing staff, ordering supplies, and ensuring that all food safety regulations are followed. The Concessions Operations Supervisor will work closely with the Concessions Manager to develop and implement strategies to increase sales and improve the customer experience.

This role will pay a salary of $18 to $21.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Develop and implement strategies to increase sales and improve the customer experience.
• Monitor inventory levels and assist with placing orders as needed.
• Train and develop staff to provide excellent customer service.
• Handle customer complaints and resolve any issues that may arise.
• Communicate with employees, clients, and management in a courteous and professional manner.
• Work closely with Office Management to track and submit payroll and employee gratuities.
• Interviewing, onboarding, and training of new employees.
• Assist in employee scheduling.
• Assist with POS and other technical troubleshooting.
• Manage staff before, during, and after events.
• Other duties assigned by the Concessions Manager and General Manager.

Qualifications

• 3-5 years working in food and beverage, preferably in concessions.
• Proven ability to manage and motivate a team.
• Strong financial acumen and experience with budget management.
• Ability to work flesible hours, including evenings, weekends, and holidays.
• Strong organizational skills.
• Ability to work under pressure in a fast-paced and loud environment.
• Strong communication and customer service skills.
• Basic computer proficiency: E-mail, Word, Excel, Outlook.
• Cash handling abilities; basic math skills including addition, subtraction, multiplication, and division.
• Food safety certification preferred.
• Safe alcohol service certification preferred.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.