Overview

The Box Office Ticket Seller will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations related to ticket sales, will call, digital ticketing, parking, and answering questions related to events. The ideal candidate will be detail-oriented, patient, and have some customer service experience with the capability to learn the ticketing system that is used at the box office. In this role, the candidate will have the capability of working normal box office hours during the day as well as working events. This is a part-time position that requires the availability to work flexible hours during weekdays, events, evenings, weekends, and Holidays. Box Office is currently open Monday – Friday 10:00 AM – 5:00 PM when there is no event taking place

This role will pay an hourly wage of $12 to $13.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Provide friendly customer service on both event and non-event days in the box office.
• Offer information and answer questions via the phone in the box office
• Perform ticket selling functions using Ticketmaster sales software (will train)
• Distribute Will Call
• Assist customers with digital ticketing issues. 
• Perform other duties as assigned by Box Office Manager or Assistant Box Office Manager

Qualifications

• Availability to work flexible hours during weekdays, events, weekends, and Holidays. 
• High school diploma or equivalent experience required
• Previous customer service and retail sales experience preferred
• Experience with events, guest relations, and/or box office is preferred 
• Must be adaptable and patient with the ability to work in a fast-paced, high-volume environment
• Demonstrate ability in communication, problem-solving, and customer service

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.