SPECIFIC DUTIES AND RESPONSIBILITIES
• Coordinate assigned gaming related promotions and special events including the planning, organizing and coordination of events and drawings within the facility to meet contractual obligations and the highest quality possible of guest service.
• Coordinates all aspects of onsite promotions and special events including but not limited to support of emcee drawings, purchase of promotional items, giveaways and special events via microphone system to both small and large live audiences.
• Responsible for writing and distributing information on promotional marketing initiatives to internal departments.
• Work with cross-functional departments within the property on promotional support.
• Responsible for reporting and analysis of marketing campaigns as assigned, including Data Entry projects.
• Proof read promotional materials that go to public view.
• Coordinate with outside vendors on promotion needs for executing on-site promotional events.
• Direct support staff, contractors and vendors as necessary to successfully accomplish the promotions and special events.
• Responsible for set-up of promotional games including kiosks and drawings.
• Coordinate event needs with Food & Beverage, IT, Security, Players Club and other requested services offered.
• Assist with promotions and events as needed, coordinate’s assigned special projects for Marketing including miscellaneous community outreach, event coordination and execution and other assigned projects.
• Responsible for all on-property signage and video screen content coordination.
• Provide information and explain Players Club benefits, property amenities & marketing programs to guests.
• Develop and build relationships with guests through excellent interpersonal skills and exceptional guest service.
• Escort Entertainment to/from Back of House Areas for Lobby and Sports Bar as needed.
• Other duties as assigned.

STANDARDS OF PERFORMANCE
• Excellent oral and written communication skills
• Understand and represent Oak Grove Gaming’s image and reputation both at work and at external functions.
• High level of professionalism with the ability to react under pressure
• Successful completion of projects as assigned while adhering to the determined deadline
• Guest relations and customer service skills.
• Ability to work in a fast paced environment and interact with internal departments.
• Ability to work nights, weekends & holidays.
• Ability to be on your feet or stand for long periods of time.
• Lift up to 30lbs.

EDUCATION, TRAINING, AND EXPERIENCE
• Bachelor’s degree in marketing, advertising, or similar or three years of experience in the event or customer service field preferred.
• Design experience preferred.
• Proficient with Microsoft Office, Canva and Adobe Products.
• Ability to obtain a valid Racing License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.