Workplace Excellence. Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark award for highest associate satisfaction in the workplace! We’re proud to say we’re a premier financial service provider with over 85 years of experience serving 123,000 members, Orange County's Credit Union is currently $2 billion in assets & growing.

Our mantra is: Putting People First: Connect, Discover, Deliver & Wow! If your desire is to serve people, this role is rewarding, brings purpose to the community, and provides the opportunity to make a difference! 

Your career path and aspirations are important to us. You can look forward to providing a broad range of first-rate experiences in the branch, such as: teller transactions, opening accounts, assisting with loan applications all the way through funding, cross-selling products and services; and resolving issues. 

Our consultative approach to educating and helping members is important key to our success. This may be the role for YOU! 

Requirements for a Member Service Rep. IV:

• At least three (3) years of banking/credit union experience including teller, opening/closing accounts, entering loan applications and funding loans.
• Must be available Monday-Friday, schedules range between 8.30am-6.30pm with rotating Saturdays 8.30am-2.30pm
• We perform thorough background checks, credit checks, and drug screening. EOE.

Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU’s branch job levels with their corresponding hourly pay ranges:

Member Service Rep. I : $18.00 - $20.00

Member Service Rep. II : $20.00 - $20.50

Member Service Rep. III : $20.50 - $21.00

Member Service Rep. IV: $21.00 - $22.00

Senior Branch Rep. I: $23.00 - $24.00

Senior Branch Rep. II: $24.00 - $25.00

Generous benefits include:

• Anthem Vivity HMO & Delta Care USA Dental – OCCU covers 100% of the associates' monthly premium.
• Life insurance at no cost to associate.
• 401(k) – OCCU automatically contributes 3% of the associate's earnings PLUS matches up to 5% of the associate’s contribution (dollar for dollar).
• Vacation hours – 13 days per year, rolls over year to year, and increases with tenure.
• Sick hours – 7 days per year and rolls over year to year.
• Paid Holidays 
• Annual performance merit increases 
• Professional and personal development programs, including educational grants up to $2k per year, and step progression opportunities.
• Annual discretionary bonus (2022 was over 7 %!)
• Professional, welcoming, and collaborative work environment focused on achieving goals, recognizing successes, and excelling at member service.