About the Agency:
The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth
The Office of Enforcement and Neighborhood Services works closely with other HPD divisions and outside community partners to identify buildings with violation problems, assess and develop appropriate strategies to address those properties, and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. HPD uses enforcement tools within the Division of Code Enforcement, Housing Litigation Division, Emergency Repair Program or the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.
The Office of Enforcement and Neighborhood Services is composed of 8 divisions:

• Preservation Services Exec Office (EXEC), Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), Emergency Operations Division (EOD), Division of Special Enforcement (DSE)

Your Impact:
The Division of Special Enforcement s Alternative Enforcement Program (AEP) is an enforcement program which identifies the 250 most distressed multiple dwellings citywide each year. AEP allows the city to make repairs to these buildings and bill the landlord for the repairs. This keeps residents in the direst of conditions from waiting for landlords to act.
The AEP staff perform roof to cellar inspections, determine the underlying cause of the violations and order the owner to perform system replacement work. When an owner fails to perform the ordered system replacement work, AEP may perform the work and bill the landlord for the cost.
Your Role:
As an Administrative Support/Community Coordinator in the Alternative Enforcement Program (AEP), your role will include but not be limited to the following:
Your Responsibilities:

• Working closely with a team consisting of a Housing Inspector and a Construction Project Manager;
• Planning, coordinating, and monitoring field work assignments;
• Compiling, and recording data for participating buildings;
• Preparing, posting, mailing, and tracking all AEP notices and correspondence;
• Contacting owners and tenants in participating AEP buildings to schedule inspections, and resolving access issues;
• Researching owner registration and emergency repair information;
• Monitoring all complaints and violations for buildings participating in AEP;
• Processing AEP Dismissal Request Inspection applications;
• Promptly and accurately responding to inquiries from the public;
• Performing field visits to buildings in caseload to gather data, post notices, and resolve access issues;
• Assisting with monitoring compliance with AEP mandates;
• Conducting and attending meetings pertaining to AEP issues as requested.