Job Description

We are pursuing individual(s) for the position of IT Field Support. If this position sounds like a good fit and you have a track record of delivering solid results, please apply.

The individual selected for this position will support and manage the responsibilities of the successful completion of all tasks in assigned projects. This is an entry level desktop support position.

Required Skills

This position requires all personnel to have either A or Security to perform their job duties. This includes some rack/stack work for networks, desktop, telephones, VTC equipment and general admin support.

This is a physical job and requires the individual to be able to lift 50 lbs.

About Nyla Technology Solutions

Nyla Technology Solutions is a Women-Owned Small Business that is forward-thinking and bold at every step which has earned us a solid reputation of being technical trendsetters within the industry. Headquartered in the heart of Baltimore City, Maryland, Nyla delivers exceptional software systems engineering and data science services for the U.S. Government. Our customers like how we tackle their toughest problems and so Nyla is adding people who have a passion for doing fun, impactful work. If you are a person who welcomes opportunities to apply your skills in new ways, Nyla has challenges for you. We seek out people with agile, diverse mindsets who are looking for a place to grow—professionally and personally. We create opportunities for you to share your knowledge and experience with the team, and learn from others via training, mentoring, and movement across the many contracts Nyla supports. Nyla endeavors to give back to our community—lending our energy and talents to support local area organizations helping people in need. At Nyla, you will have a place to grow, get, and give where you are passionate.

How We Show Up Every Day

Team Nyla shows up every day with the intention to be awesome—proactively working to accurately interpret and fully understand our client’s challenges and add value to solving those challenges. Knowing the mission, context, and end-users is how we deliver optimal, creative, and innovative solutions. We design our systems with precision, logic, and adaptability, solving the technical and engineering needs of today with an eye on scaling for tomorrow. We endeavor to meet the highest standards of personal conduct, acting as a trusted-provider for our clients-this is how we develop and maintain our enduring relationships with customers and business partners.

Taking Care of All of You

If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla’s Team, we will provide you with a first-class compensation package along with our uniquely Nyla benefits.

At Nyla we talk about employee investment, not employee costs. We provide our great people with benefits that ensure their overall well-being. Nyla offers group benefits, 100% paid by Nyla, that include CareFirst medical, dental, and vision coverage. To support your personal goals for overall well-being and health, we provide a healthy living and fitness benefit of up to $500.00 per anniversary year. We believe that an ongoing investment in your professional learning and development is a cornerstone to our success, so we go all-in and provide up to $5,000 per anniversary year to support your growth or tuition assistance of up to $5,250 per year. We want to protect you and your future—Nyla provides, at no cost to you, short-term and long-term disability, and life insurance. And, to augment your financial beyond today’s salary, Nyla offers up to 10% employer contribution/match in our retirement plan. Lastly, we understand the importance of recharging and replenishing yourself, so we provide new employees with 4 weeks of Paid Annual Leave and 11 holidays, plus each year you are with the company, you get an extra day off. We also provide 8 hours a year to use for volunteering as our corporate goal is to make the world a better place for all of us, starting with our local communities.

To learn more about Nyla's culture and our exceptional benefit packages click here.

We are an equal opportunity employer-but we are more than that – we are open-minded, and care only about your capability, your drive, and your desire and determination to contribute your gifts and talents fully.