IT Quality Assurance Analyst

The Bronx County District Attorney’s Office seeks a well-qualified staff whose diverse backgrounds contribute to serve the 1.4 million members of the Bronx County community and to pursue a safer Bronx through fair justice. The Bronx County District Attorney’s Office is seeking a Quality Assurance Analyst. The QA Analyst role is instrumental in maintaining the integrity and effectiveness of BXDA's technological infrastructure, ultimately ensuring the delivery of reliable, secure, and confidential services to all stakeholders.
JOB RESPONSIBILITIES:
Test Planning: Collaborate with bureaus and users to develop comprehensive test plans with test cases and test scripts based on requirements, user stories, and system specifications that outline the testing scope, objectives, resources, and schedule.
Test Environment/Tool Evaluation: Work in conjunction with development and infrastructure teams to ensure that the testing environment is properly configured to mimic the production environment and that all necessary data and resources are available. Continuously assess and recommend improvements to the testing environment and tools used to optimize the testing process. Manage and maintain test data, ensuring it is representative of real-world scenarios and sensitive information is appropriately handled. Stay updated on industry best practices, testing methodologies, and emerging technologies to improve testing processes and efficiency.
Test Design: Develop comprehensive test plans to ensure that all critical features and functionalities are adequately tested and to identify any gaps in testing. Develop and maintain standards and guidelines for implementing platform and integration testing. Design scenarios to test the following: performance, such as load testing and stress testing, to evaluate system performance, scalability, and responsiveness under different conditions; security, to identify vulnerabilities, weaknesses, or potential threats in the application or platform and work with security teams to address them; regression, to ensure that new code changes or updates do not introduce new defects or break existing functionality.
Test Execution: Execute test cases manually or using automated testing tools to identify defects, bugs, or deviations from expected behavior in applications, platforms, or integrations. Develop and maintain automated test scripts using testing frameworks and tools to streamline testing processes, especially for repetitive or regression testing. Verify that the applications work correctly on different browsers and devices to ensure a consistent user experience. Assist business users in conducting User Acceptance Testing (UAT) and validate that the software meets their requirements and expectations.
Identification and Reporting: Log and report defects and issues found during testing, including detailed descriptions, steps to reproduce, and severity levels. Work closely with developers to resolve these issues. Generate test reports and metrics to provide insights into the quality of the software, the progress of testing, and any potential risks to project timelines. Maintain detailed documentation of test cases, test results, and testing processes to provide a clear record of testing activities and findings.
All other duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in computer Engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.
Familiarity with tools such as Selenium, JIRA, Bugzilla, or others relevant to the specific industry or product type.
Basic understanding of programming languages like Java, Python, or SQL can be helpful for automated testing and understanding product functionality.
Knowledge of methodologies like Agile, Scrum, and Waterfall, along with the ability to work within these frameworks.
Familiarity with various QA methodologies, standards, and procedures.
Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.
Strong communication skills to interact effectively with technical and non-technical stakeholders.
Detail-oriented mindset and the ability to manage multiple tasks and priorities.

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.