About NWFEM

Northwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick serve restaurants and commercial businesses in the Portland, OR and Seattle, WA metropolitan areas. We approach this work through the lens of synergy. It’s how we create outcomes that are both more efficient and enjoyable – for our internal team as well as our clients. Our long-standing relationships with customers are a testament to this commitment.

The why behind everything we do is relationships. To us, this means we work with people we enjoy, carve out an energizing work experience, and support our community.

We are looking for individuals who love their career and craft. Artisans that are excited to learn new techniques and skills to hone their trade and who are excited to share their learning with others. These will be the people that push forward our goals to become a learning organization, with a certification system that allows us to certify each other in our specialty fields, elevating the overall capability of the company, and creating empathy through understanding each other's challenges.

Our values that guide us in realizing this purpose every day are:

• Be Open
• Embrace the Challenge
• Do What You Say
• Think Brand

Job Summary

NWFEM is looking for individuals with solid mechanical aptitude and/or equipment repair experience to help us in providing high quality restaurant equipment repair in the Seattle metro and surrounding areas. Do you like working with your hands, fixing broken machines, diagnosing electrical and mechanical issues, etc.? Are you looking for a 'home' where you can build a career? We service a variety of commercial restaurant equipment at locations across the PNW, with a specialty in commercial Coffee and Espresso equipment. We are looking for "right fit" individuals who fit into our culture and have the skills to help us create a great experience for our staff and our customers. Do these manufacturers sound familiar? BUNN, Thermoplan, Franke, Ditting, La Marzocco, Rancillio, Joe Tap, Turbochef, Merrychef, Alto Shaam. That's just some of manufacturers we service. You will start to create relationships with the store owners who learn to rely on us to support their business, get to come home at the end of the day accomplishing something practical, and continue to hone the valuable skill of troubleshooting.

Available Shifts

• Wednesday - Sunday, 8AM - 6PM

Basic Qualifications

• Strong mechanical aptitude
• Intermediate to advanced understanding of electrical theory/application a plus
• A clean driving record and safe driving practices
• Great customer service

Personality Traits

• Lifelong learner
• Professional
• Reliable
• Self-sufficient
• Positive Attitude
• Open to new/different ways of doing things
• Excellent communication skills

Essential Duties and Responsibilities

• Travel to customer locations across the PNW
• Display empathy when dealing with customers
• Diagnose a repair a wide variety of commercial restaurant equipment
• Use software to document repairs and parts used
• Use software to document time throughout the day
• Effectively communicate with internal team and external customers

What We Offer

• Profit sharing program
• 401k with company match
• Medical plan with dental and vision
• Flexible PTO plan
• Company provided devices
• A friendly and inclusive workplace

Next Steps

Upon submission, you will receive an application confirmation email. Please make sure to add app.bamboohr.com to your trusted sender list or regularly check your junk folder to ensure that you receive all correspondence regarding your application.

Salary will be dependent upon experience and skills. NWFEM offers comprehensive medical and dental insurance coverage following 60 days (about 2 months) of employment. Employees are eligible to participate in the company’s 401k/retirement plan following 1 year of employment. NWFEM is an equal opportunity employer. We encourage diversity in our workforce. NWFEM provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position.