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Client Services Representative
NVA Ormond Beach, FL
$37k-50k (estimate)
Full Time 3 Months Ago
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NVA is Hiring a Client Services Representative Near Ormond Beach, FL

Description & Requirements

Job description

Position Overview

Do you like juggling tasks and working with people and animals throughout the day? Do you love creating memorable experiences for those you come in contact with? Are you someone who is able to remain focused and keep calm no matter what may be happening around you? Awesome! We may have the perfect opportunity for you to join our team.

Location

Our practice is located in beautiful Ormond Beach, FL. We are bordered by the Tomoka River on the west and the Atlantic Ocean on the east, and we are just an hour away from Orlando.

Practice Overview

Established in 2009, Pet Street Veterinary Care Center is a full-service private practice. We are in a new 5,000 square-foot building with new equipment, and we offer cold laser therapy, oncology, dentistry, surgery, radiology, ultrasound and in-house lab. We are proud to be AAHA Accredited, FEAR Free & Feline Friendly, and we have been voted Hometown News Reader’s choice awards Best Veterinary Clinic & Best Veterinarian for seven years in a row! This doesn’t happen by chance. Our team is full of motivated, flexible, and highly engaged people that focus on collaboration and commitment to delivering the best care for our client’s pets.

What You’ll Be Working On

  • Greet clients, answer phone calls and respond to email inquiries
  • Schedule appointments and setup new clients and patients; monitor daily schedule and flow
  • Properly admit patients and determine whether immunizations/tests are current; make recommendations to clients for updates of necessary immunizations/tests
  • Responsible for payment processing and ensuring accurate client electronic records
  • Exhibit attentiveness, patience and compassion while working with clients and patients in various emotional states
  • Assist in cleaning the hospital, which includes ensuring the reception area and lobby are stocked, clean and welcoming

Qualifications

  • Must have a High School Diploma or equivalent
  • At least one-year experience working in a Veterinary Hospital is preferred
  • Ability to work weekends and holidays required
  • Ability to work 12-hour shifts Monday – Friday if Full-Time
  • Intermediate computer & software skills using Microsoft Suite or similar programs
  • Highly motivated, with a demonstrated passion for excellence and continuous learning
  • Demonstrated commitment to ethics and integrity
  • Strong interpersonal, verbal and written communication skills
  • Team player with the ability to work independently to meet deadlines, goals and objectives
  • Strong organization, time management, and attention to detail

What’s In It For You

  • Work a rotating 4-day schedule
  • Health Insurance
  • Paid Time Off
  • Bonus Incentives
  • Annual Profit Share into your 401K
  • Continuing Education Allowance
  • Discounted services for your pet(s)

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-50k (estimate)

POST DATE

02/21/2024

EXPIRATION DATE

06/30/2024

WEBSITE

nva.com

HEADQUARTERS

AGOURA HILLS, CA

SIZE

1,000 - 3,000

FOUNDED

1996

TYPE

Private

CEO

GREG HARTMANN

REVENUE

$500M - $1B

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About NVA

NVA owns and operates a chain of veterinary hospitals that provides medical and surgical services for dogs and cats.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Planning and making a schedule for the monthly meetings with the clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

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Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

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Review the job description for a Client Services Representative.

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Step 3: View the best colleges and universities for Client Services Representative.

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