Summary of the Position: The Training & Development (T&D) Intern will primarily support the T&D team with daily training administrative duties, operations and other department training needs, training scheduling & tracking in the Learning Management System (LMS), and training design & delivery projects.

Responsibilities:

• Engage with operations or other department staff, on-the-job (OJT) trainers and supervisors to ensure all required training records (SOP and OJT) are completed and documented correctly and follow good documentation practices (GDPs).
• Help facilitate coordination of training schedules for new hires and OJT trainers.
• Assist training teammates with updating OJT training materials as needed.
• Assist with coordinating NEO GMP sessions and Train-the-trainer (TTT) sessions and materials.
• Help resolve employee training related issues as they arise.
• Attend and observe meetings and trainings to assist with the design, delivery, and/or evaluation of in-house learning initiatives.
• As appropriate, help create and support department monthly training metric updates, training promotions, newsletters, and contests.
• May assist with research for learning projects or other short-term assignments as appropriate.

• Assist with performing daily administrative duties to support training to include: process training forms, maintain employee profiles, training items, curriculums, groups, assignments, file training records and other related activities.

• Help monitor training status, metrics, and reporting to ensure compliance and on-time training completions. This requires reporting access in Paycom LMS.
• Provide a high level of customer service and look for areas of opportunity within the operation for continuous improvement.
• May be called upon to support other training & development functions as needed.

Minimum Requirements: High school graduate currently pursuing or planning to pursue an undergraduate degree. Interest or coursework in human resources, adult learning & education, organizational development, business management, instructional design, or related field. Ability to work on a team and independently on projects and tasks. Experience using Microsoft suite. Demonstrated leadership, adaptability, and integrity. Exhibit good communication skills, be self-motivated and detail oriented.