The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone. This is a Day shift position working 8:30a - 5:00p, Monday - Friday.Responsibilities:Assists walk-in customers in selecting required parts, suggests companion requirements, offers specials, and ensures that the customer is exposed to the full product linePulls purchased parts from stock and orders parts that are not in stockAnswers phone calls, providing price quotes and other relevant informationAssists outside sales representatives with their ordersAssists service technicians in selecting parts needed for repairs in processNotifies the Shop personnel and the customer that ordered parts have been receivedWorks in a friendly, professional and efficient matter when working with all customers, both on the phone and in person as well as with the other departmentsEnsures that all charge sales are signed by the customersKeeps current on new products and product updatesRequirementsEducation:High school graduate or equivalentExperience:One year of experience in a truck/automotive parts department preferred.One year of sales experience.Skills & Abilities:Ability to read and comprehend instructions and informationAbility to communicate well orally and in writingAbility to use a computer and calculatorAbility to be trained on the computer inventory systemAbility to work well with the public, sometimes with several customers at a time.Working Conditions/Physical Demands: Will spend six to eight hours per shift moving throughout the parts department. Will climb ladders to get parts from shelves. Will stoop, kneel, crouch, crawl, reach, handle, and feel. Will work closely with the service department and therefore will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. May be required to perform other duties as requested, directed or assigned.